Asset Management
Track, manage, and report on business assets from one centralized platform.
Run your back office, from one platform.
Assets, processes, helpdesk, and approvals in a single system. Standardize how work moves through your business.
At a glance
Operations
Service management and workflows
- DeploymentSelf-hosted or managed
- SupportUWork360 managed support
What it does
Practical capabilities, for everyday work.
Operations is the control center for your back office. Assets, contracts, suppliers, and purchase orders are tracked in one place. Workflows follow defined processes with automated actions and notifications, and an internal helpdesk with SLA tracking keeps support organized. Role-based dashboards give each team the view it needs.
Contracts
Manage contracts with alerts, renewals, and compliance tracking.
Approval Workflows
Approval workflows, purchase orders, and financial tracking built into operations.
Automatic Actions
Trigger automated workflows based on rules and conditions.
Internal Helpdesk
A full helpdesk with SLA tracking, escalation rules, and queue management.
Knowledge Base
A searchable repository of procedures, guides, and solutions.
Deployment
Hosted by you, the way you need it.
- Managed in the CloudOperations runs as part of your UWork360 environment, managed by our team.
- Private Infrastructure OptionOperations can run on private infrastructure managed by UWork360.
- Configured to Your ProcessesModules, forms, and workflows can be configured to your requirements.
Privacy & control
Your data, stays with you.
- Roles and PermissionsUser management, roles, and permissions control who can do what.
- Audit LoggingAdministrative actions are recorded in audit logs.
- Data LocationHosting can be arranged to your requirements, including Pakistan-based managed hosting.
Working together
Works alongside with what you already run.
Business Automation
Operations is the engine behind our Business Automation service for wider process automation.
ERP Systems
Our ERP support work can connect Operations with your ERP as part of implementation.
UCon360
With your approval, UCon360 can read approved operational data from Operations for intelligence and reporting.
Support
UWork360 manages the platform and its updates, and supports your administrators day to day. Training is provided for the teams who run workflows and the helpdesk. Configuration changes and new modules are handled through one support line.
How it fits with UWork360
Operations is the workflow backbone of the UWork360 suite and the engine behind our Business Automation service. It can run on private infrastructure managed by UWork360. Where your organization approves it, UCon360 can read approved data from Operations to track processes, service levels, and exceptions.
Questions
About Operations, answered plainly.
Assets, contracts, suppliers, purchase orders, forms, tickets, problems, a knowledge base, reporting, and role-based dashboards sit in one platform.
Approval workflows route requests and purchase orders to the right people, with notifications for deadlines and status changes.
Yes. Custom reports and analytics dashboards can be built for the way your organization measures its operations.
Let’s talk about your requirements.
Tell us what you want operations to do for your organization, and we will come back with a clear proposal.